30-Day Satisfaction Guarantee
Revalkwater provides a 30-day satisfaction guarantee for eligible product-performance or technical issues. Coverage applies when a manufacturing defect is verified, the system does not perform to specification, or an inspected technical issue cannot reasonably be resolved.
Available Resolution
Covered cases are assessed individually. Depending on the confirmed issue, the appropriate resolution may be repair, replacement, or refund.
Before Installation
If an order is cancelled before installation, a full or partial refund may be available depending on the order stage. Reasonable processing, delivery, or service costs already incurred may be deducted where applicable.
After Installation
Once installation is completed and the system has been tested and confirmed operational, the service is considered delivered. Refunds after that point are limited to confirmed defects or performance issues covered by this policy rather than a general no-questions-asked return.
Approved Refunds
If a refund is approved, it is returned through the original payment method where possible. Processing time depends on the payment provider or financial institution.
Contact
Questions about this policy can be sent to revalkwater@gmail.com or discussed by phone at +1 (929) 666-3571.